After years of research, the first of (hopefully) many forthcoming articles on the consumer evaluation website Yelp.com has been published by the International Journal of Communication. You can access the full-length version for free here:
Kuehn, K. M. (2013). There’s got to be a review democracy: Communicative capitalism, neoliberal citizenship and the politics of participation on the consumer evaluation website, Yelp.com. International Journal of Communication, 7, 607-625.
Kathleen M. Kuehn 